Monday, November 28, 2005

Gotta Love Michigan Weather - Posted by Chris

After dropping to a "balmy" 14°F on the night of Thanksgiving, our high today was 63°F. Tomorrow night we drop back down to 26°F with a chance of snow!

Like I said, "Gotta love Michigan weather."

Thursday, November 24, 2005

Happy Thanksgiving - Posted by Chris

Happy T-Day!

Now why the heck are you reading this blog! Go have some turkey! :)

Tuesday, November 22, 2005

Better Living through Technology - Posted by Chris

I called today to cancel our cable Internet service. We’ve moved to DSL (cheaper and more consistent). I won’t mention our cable provider by name, but let’s just say they’re “Crapcastic!”

Upon dialing the 800 number to cancel our service, I was first asked to provide my telephone number, and then prompted to enter a series of 1s, 2s and I think a 4 (or maybe it was a 3). A nice voice informed me to please wait while my call was being routed. After about 30 seconds, I was asked once again to enter my telephone number (didn’t I just enter that about 2 minutes ago?).

Several more keystrokes and I am once again waiting for the next available representative. A few minutes pass and then I hear “Hello, how may I assist you?” I explain that I wish to cancel my service.

“Can I have your telephone number?” Holy crap, didn’t I already type in my telephone number at least twice? Now you might think that the representative was just verifying my number, right? No, she was typing it in AGAIN because she had to ask me to repeat it yet another time when she messed it up.

Aren’t computers supposed to make are lives easier? Why would I want to pay a company for Internet service when their telephone computer system can’t store a little 10 digit number for the duration of my support call?

Telephone Support Service Update (November 23, 2005)

If you want to get to a human faster, here's a link to a "cheat sheet" for a number of companies' customer support telephone systems.

Thursday, November 17, 2005

Not feeling' good - Posted by Chris

Ear infection, congestion, sneezing...

Today's not a good day!

Sunday, November 06, 2005

Toddler Booby Traps... - Posted by Chris

I don't know if you know this but toddlers (especially ours) are quite adept at setting up booby traps. These traps are not tripwires or punji sticks yet quite dangerous all the same.

For some time now we have found that Christopher is an expert at placing items, primarily toys, in the most inconvenient places. Oh, they look quite innocent however once the darkness of night falls upon our humble abode; beware. A small truck here or a “Little People” farmer there, located in just the right place so that a bare foot will step on them in the night.

Some of these traps have gotten quite sophisticated, including lights and audio which make them very effective. Now I’ve been told that this is all just child’s play, however we are convinced that they are designed to track the movement of anyone with a bedtime beyond 8 PM.